A community nurse who gives up her free time to offer comfort to end of life patients has described the role as a privilege.

Lucy Warnes became a Butterfly volunteer at Ipswich Hospital nearly three years ago. She now regularly visits the wards to offer comfort to patients at the end-of-life, while supporting their families.

“My background is community nursing and one of the areas I am most passionate about is end of life care, which is why I decided to volunteer”

“For me, the role is a privilege and I feel fortunate to be able to spend time with these patients and listen to whatever they want to talk about. It has also changed the way I view certain aspects of my life after one patient said that you only live once and must learn to enjoy it the very best you can" said Lucy. 

“If patients are feeling well enough to chat, I love hearing about their family. I’ve learnt a lot and enjoyed laughing with patients too. I believe that having company in hospital from someone who has the time to sit, listen or quietly read a story can bring comfort.

“I think that you need to be a good listener, empathic and kind to be a Butterfly volunteer. Training is available and new starters can shadow other volunteers until they are comfortable visiting patients on their own, plus the team is very friendly and supportive and always that the end of the phone if you need them.”

This Christmas, our charity are here to help you remember a loved one. We have teamed up with Suffolk Ironworks to create beautiful metal butterflies that can be bought in memory.

 Buy your butterfly Donate today